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FAQ'S

FAQs

Minimum order value is Rs 300/-
You cannot change the delivery address once the order is placed. You can cancel the previous order and place a new one.
You could see different prices for the same product, as it could be listed by many Sellers.
Yes, it's necessary to log into your ChakkiON account to shop. Shopping as a logged-in user is fast & convenient and also provides extra features.
You can pay part of the amount through your wallet and the remaining through any other prepaid payment modes like Credit/Debit Cards, Meal Card, UPI, and Wallet.
We make sure that the delivery is re-attempted the next working day if you can\'t collect your order the first time.
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.
No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.
You can raise a request to return your items with these simple steps: 1. Log into your ChakkiON account 2. Go to My Orders 3. Click on 'Return' against the item you wish to return 4. Fill in the details and raise a return request
A greyed out and disabled 'Cancel' button can mean any one of the following: 1. The item has been delivered already OR 2. The item is non-refundable
faq
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